Upgrading your DigiRDP server can be a simple process if you follow the steps outlined below.

  • First, go to https://manage.digirdp.com/login and log in using your DigiRDP credentials.

  • Once you are logged in, navigate to the "Portal Home" page.

  • From here, go to the "Client Area" and then click on "My Services."

 

    

  • Find the product that you wish to upgrade and click on "Product Details."

  • On the left side of the page, you will see an option called "Upgrade/Downgrade." Click on this option.

  • You will now see a list of available upgrade plans. Select the one that you wish to upgrade to and click "Submit."

  • If there is a due invoice for the upgrade, you will be prompted to pay it at this point. Follow the on-screen instructions to complete the payment process.

  • Once the payment is complete, your upgrade request will be processed and your server will be upgraded to the desired plan.

It is important to note that the exact process for upgrading your DigiRDP server may vary slightly depending on your specific account and the features that you have subscribed to. However, the general steps outlined above should give you a good idea of what to expect when upgrading your server.

Please note that downgrade of some services is not currently supported due to internal reasons.

If you have any questions or encounter any issues during the upgrade process, you can contact the DigiRDP support team for assistance. We will be happy to help you resolve any problems and ensure that your server is upgraded smoothly.

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